Sunday, May 17, 2009
Jusco Express Counter (Seberang Perai)
Piss me off today at Jusco Express Counter. I mean, the counter says 8 items and below. And a couple with a cart of more than 8 iterms get to pay at the express counter. So where is the logic? I enquired to the casher and she says 8 items. Where is the logic then? Express counter s
upposed to facilitates the customers who buy small amount of items and therefore do not have to queue for a long time. The casher is scared to piss the customer but she piss me and the rest of 6 customers at the back of the line off. For me, Jusco management is cynical. Why put up an Express counter if you can't even enforce the rule? Jusco logo "My Kind of Store" is definitely not mine now. Maybe Jusco Malaysia should train its staff better, to serve its customers fairly for every customers has his rights. Jusco should emulate Tesco's counter policy "We will make sure there will not be 2 cart in front of you"